🚀 Job Opening: Process Associate - Customer Service | Genpact | Hyderabad
💼 Experience: 0 - 2 years (Freshers can apply)
💰 Salary: Not Disclosed
📝 Employment Type: Full-Time, Permanent
About Genpact
Genpact (NYSE: G) is a global professional services firm with 125,000+ employees across 30+ countries. We specialize in digital operations, data, AI, and business transformation for Fortune Global 500 companies.
Job Responsibilities:
- Respond to customer queries via chat, email, and voice support.
- Assist with data collection for account recovery.
- Maintain a strong understanding of client processes and policies.
- Identify and escalate product-related issues.
- Provide excellent customer service and ensure client satisfaction.
- Demonstrate analytical and problem-solving skills to handle customer concerns effectively.
Who Can Apply?
✅ Any Graduate (Freshers are welcome!)
✅ Candidates with prior customer service experience (preferred but not mandatory)
✅ Strong analytical and probing skills
✅ Excellent communication skills in English (written & verbal)
✅ Ability to work in rotational shifts, including weekends
Why Join Genpact?
🌍 Work with a leading global company
📈 Gain hands-on experience in customer service & operations
🤝 Collaborative & inclusive work environment
🚀 Career growth opportunities in a fast-paced industry
📩 Apply Now & Start Your Career with Genpact!
#Hiring #CustomerService #Genpact #HyderabadJobs #Freshers #JobAlert #Hiring #JobOpening #CustomerService #Genpact #HyderabadJobs #FreshersJobs #CareerOpportunity #ApplyNow #JobSearch #CustomerSupport #VoiceProcess #ChatSupport #BPOJobs #FullTimeJobs #JobAlert #WorkWithUs
0 Comments