📍 Location: Nanakramguda, Financial District, Hyderabad

💼 Experience: 0 - 1 year (Freshers Encouraged to Apply)

💰 Salary: Not Disclosed

🎯 Openings: 1

📝 Employment Type: Full-Time, Permanent

🗓️ Walk-In Date: 22nd March 2025 (Friday)

⏰ Time: 9:00 AM - 4:00 PM

📍 Venue: Sohini Tech Park, Trendset Apartments, 1, Nanakramguda Rd, Financial District, Telangana 500032

📞 Contact: Prathyusha A (7013375490)

📧 Email: akurathi.prathyusha@movate.com


🌟 About Movate Technologies

Movate Technologies is a global IT services and consulting company, offering cutting-edge technical support solutions to enterprises worldwide. We specialize in IT service desk, cloud-based support, and remote technical assistance across multiple operating systems and applications.

We are looking for fresh graduates or candidates with up to 1 year of experience to join our Technical Support Team. If you have a passion for customer service, troubleshooting, and IT support, this is the perfect opportunity for you!

🛠 Job Role: IT Technical Support Executive

As an IT Technical Support Executive, you will be responsible for providing remote assistance to users via chat, phone, and email. Your main goal will be to troubleshoot technical issues, provide solutions for IT problems, and ensure customer satisfaction.

📌 Key Responsibilities:

🔹 Provide world-class technical support to users via chat, phone, and email
🔹 Troubleshoot and resolve issues related to Windows, Mac OS, Linux, and Chrome OS
🔹 Assist users in installing and using G Suite applications
🔹 Escalate complex issues to Subject Matter Experts (SMEs) or leads when necessary
🔹 Follow standard IT troubleshooting techniques to identify and resolve issues
🔹 Provide support for access management and account-related queries
🔹 Document troubleshooting steps and resolutions for future reference
🔹 Stay updated with new technologies, tools, and processes through training
🔹 Effectively communicate solutions to non-technical users in a clear and concise manner
🔹 Proactively identify common issues and provide feedback to improve support processes

🎓 Who Can Apply?

✅ Education Required:
✔ Any Graduate – B.Tech, B.Sc, B.Com, B.A, or equivalent degree

✅ Experience:
✔ Freshers (0 years) or up to 1 year of experience in customer service/IT support

✅ Skills Required:
✔ Excellent written & verbal communication skills (Must be able to hold conversations confidently)
✔ Basic troubleshooting knowledge (Windows, Mac, Linux, Chrome OS)
✔ Understanding of IT systems and ability to analyze issues
✔ Problem-solving skills and a logical approach to technical challenges
✔ Multitasking ability – Must be able to manage multiple conversations and issues at once
✔ Customer service orientation – Must be patient and able to explain technical concepts to non-technical users
✔ Adaptability & eagerness to learn new products and technologies

🌟 Why Join Movate Technologies?

✅ Work in a leading IT services company with a global presence
✅ Gain hands-on experience in IT technical support
✅ Access to top-tier training programs for career development
✅ Opportunity to work with cutting-edge technology & enterprise systems
✅ Supportive and inclusive work environment
✅ Rotational shift flexibility for better work-life balance

🛎 Walk-In Interview Details

📍 Date: 22nd March 2025 (Friday)
⏰ Time: 9:00 AM - 4:00 PM
📍 Venue: Sohini Tech Park, Trendset Apartments, 1, Nanakramguda Rd, Financial District, Telangana 500032
📞 Contact Person: Prathyusha A | 7013375490
📧 Email: akurathi.prathyusha@movate.com

📢 What to Bring?
📌 Updated Resume
📌 Valid Government ID Proof (Aadhar, PAN, Passport, etc.)
📌 Educational Certificates

📩 Can’t Attend the Walk-In? No worries! Send your resume to: akurathi.prathyusha@movate.com

🚀 Start your career in IT Technical Support today! Don’t miss this opportunity.

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